At Sarasvi Ayurveda, we strive to ensure that your orders are delivered safely, on time, and in perfect condition. Please read our shipping policy carefully to understand how we handle order dispatch, delivery, and related services.
1. Shipping Locations
- We deliver across India.
- Currently, we do not ship internationally.
2. Order Processing
- Orders are processed within 2–5 working days after payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
3. Shipping Charges
- Shipping charges are calculated based on your location and the weight/volume of the order.
- Any applicable shipping fees will be displayed at checkout.
4. Delivery Timelines
- Standard delivery typically takes 3–7 working days, depending on your location and courier service.
- Please note that delivery times may vary due to unforeseen circumstances, such as:
- Remote area deliveries
- Natural events or extreme weather
- Courier service delays
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can use this tracking ID to monitor the status of your shipment directly with the courier service.
6. Shipping Issues
If you experience any issues with delivery, such as:
- Delay in delivery beyond the estimated timeline
- Damaged or incorrect items
Please contact us within 48 hours of receiving your order. Our team will assist you in resolving the issue promptly.
7. Multiple Shipments
- Large orders may be shipped in multiple parcels.
- Each parcel will have a separate tracking ID, and standard delivery timelines apply for each shipment.
8. Contact Us
For any questions regarding shipping, delivery, or order tracking:
📧 Email: sarasviayurveda@gmail.com
📞 Phone/WhatsApp: 9990244291
📍 Address: House -219, JJ colony, shakurpur, north west delhi -110034
⚠️ Note: We are committed to delivering your Ayurvedic products safely and efficiently. Delays caused by courier partners or circumstances beyond our control are not the responsibility of Sarasvi Ayurveda, but we will assist you in tracking and resolving the issue.